Personal Data Protection and Processing Disclosure

As "EOT Ankara Dental Clinic", the scope in which personal data obtained from our patients can be processed has been explained below, in accordance with the Personal Data Protection Law No. 6698 (KVKK), taking into account matters related to the privacy of private life.

What Are the Methods and Legal Basis for Collecting Your Personal Data?

Your personal data is processed under KVKK for the establishment and fulfilment of the healthcare service contract with you, for the fulfilment of our legal obligations, where data processing is necessary for our legitimate interests without harming your fundamental rights and freedoms, for the provision of preventive medicine, medical diagnostic services, healthcare financing and management, for statistical studies to improve service quality, and for workplace security.

Your personal data is obtained through patient information forms, consent forms and patient treatment cards filled in by you, through written, verbal, and email communications from you, through telephone call recordings, through information you enter on our website, through notifications from your private health insurance company, through medical examination results, and through closed-circuit security camera recordings.

For What Purposes Do We Process Your Personal Data?

We may process your personal data for the following purposes:

• To provide medical treatment and services,
• To inform you about our services,
• To notify you about your appointments,
• To offer you the opportunity to benefit from products, services and opportunities related to our field of activity,
• To inform you about special campaigns, promotions and discounts,
• To inform you about events, services and developments,
• To conduct analysis for service improvement,
• To ensure workplace security,
• To perform backup and copying to prevent data loss,
• To issue invoices,
• To send SMS and commercial electronic messages,
• To share information on our social media accounts,
• To measure patient satisfaction and respond to your questions/complaints,
• To ensure digital and physical data security,
• To fulfil obligations required by legal regulations.

To Whom and For What Purposes Do We Transfer Your Personal Data?

Your personal data collected in accordance with KVKK may be transferred to the following parties within the scope of the data processing conditions and purposes set out in Articles 8 and 9 of KVKK:

• To relevant service providers to inform you about our services and appointments (with your consent),
• To persons and organisations from which we receive accounting services for invoicing,
• To the company managing our social media accounts for your photographs and videos (with your consent),
• To security companies or official authorities for CCTV recordings in case of legal obligation or legitimate interest,
• To lawyers, financial advisors, consultants, auditors and other legal representatives,
• To laboratories from which we receive services for medical examinations and analyses,
• To legally authorised public institutions and private persons.

What Are Your Rights as a Data Subject Under Article 11 of KVKK?

As a data subject, you have the following rights:

• To learn whether your personal data is being processed,
• To request information if it has been processed,
• To learn the purpose of processing and whether it is used in accordance with its purpose,
• To know the third parties to whom your personal data is transferred,
• To request correction if it has been processed incompletely or incorrectly,
• To request deletion, destruction or anonymisation,
• To object to a result arising against you through analysis of processed data exclusively via automated systems,
• To withdraw your consent,
• To claim compensation for damages caused by unlawful processing.

How Can You Exercise Your Rights?

You can contact "EOT Ankara Dental Clinic" (Contact Address: Ümit, 2480. Sk. Kafkas Sitesi no:94, 06810 Çankaya/Ankara) by delivering your written application in person or via notary public. Your request will be concluded as soon as possible and within thirty (30) days at the latest.

How Long Will Your Personal Data Be Processed?

In accordance with KVKK, your personal data processed for the purposes stated in the Disclosure and Consent texts will be deleted, destroyed or anonymised when the purpose requiring processing ceases and/or when the statute of limitations required by legislation expires.

Data Security

"EOT Ankara Dental Clinic", as data controller under KVKK, takes all necessary physical, digital, technical and administrative measures to ensure an appropriate level of security to prevent unlawful processing of personal data, prevent unlawful access to personal data, and ensure the preservation of personal data.